Refund Policy

We strive to ensure that every order meets your expectations.

Refunds may be issued under the following circumstances:

• The item arrives damaged.
• The wrong item was received.
• The item is lost during transit.
• A return request is approved according to our Return Policy.

Refund requests must be submitted within 30 days of delivery.

Once your return has been received and inspected, we will notify you regarding the approval or rejection of your refund.

Approved refunds will be processed to the original payment method. Processing times may vary depending on your financial institution.

Shipping charges are non-refundable unless the error was caused by NovDrop.