Return Policy

At NovDrop, customer satisfaction is important to us. If you are not completely satisfied with your purchase, you may request a return within 30 days of delivery.

To be eligible for a return:

• Items must be unused and in their original packaging.
• Proof of purchase is required.
• Certain items may not be eligible for return for hygiene or safety reasons.

Customers are responsible for return shipping costs unless the item received is defective, damaged, or incorrect.

Please contact us at support@novdrop.info before returning any item to obtain return instructions.

Items returned without prior authorization may not be accepted.